About Us
Elux intel limited is a wholly Nigerian owned customer centric solutions company focused on meeting and managing customer needs and expectations. The company was incorporated in 2012 with the Corporate Affairs Commission (CAC) of Nigeria. We have over the last decade perfected our solution designs to consider our host environments and other local factors necessary for a rounded customer experience.
What We Do
Elux Intel currently delivers world class solutions in the following broad categories
Life and Property Safety Solutions
After putting in tremendous effort to build, acquire and secure all forms of assets, both physically tangible and virtually quantifiable, the logical thing to do next it to ensure safety. eLux Intel has developed the capacity to offer confidence in this regard.
Our solutions in this class of our business vertical includes;
- Access Control
- Fire alarm systems
- Surveillance solutions (CCTV solutions)
- Perimeter sanctity solutions
- Automated rollcall solutions
If you really want to be sure security is covered, speak to “us”. We are consistently developing innovative ways to make sure technologies are applied to their full potential to guarantee you get your money’s worth from your assets.
Power Solutions and Services
Our power solutions and services division has a wide range of packages that address the shortfalls of the electrical power provided by the grid. From our experience in the sector, these needs have been further categorized into the following solution offerings
– Inverter solutions
– Solar Power solutions
– Bio-waste to electricity solutions
– Fossil Fuel Powered Generators
– UPS solutions
– Hybrid Home power solutions
– Industrial generators
– Inverter solutions with multiple failovers
– Solar hybrid solutions
– Smart lighting systems
– EPower on-demand (Cost saving solutions)
– Power Equipment swapping
– Power Equipment maintenance
– Mini Power substation solutions
– Power efficiency consulting
– Special power needs solutions
– Lighting Solutions – Street Lights (Modular and centralized solutions)
– Critical Facility Powering
– Technology driven power solutions
– Power Maintenance
– Power service lines cabling – Intra and inter states
Power solution consulting.
The world and our local leaders continue to commit to a more environmentally friendly power generation process. Individual and modular green solutions pay a great role in this commitment as. eLux intel’s modus operandi is in the sector is clear and backed by the most credible brands in the sector.
Enterprise solution consultancy and application development (ESCAD)
Software makes everything easy if you can optimize its use. eLux intel does not only optimize, the vendors rely on us for the best implementations. Let us bring simplicity to your operations.
ESCAD is constituted by a very experienced professional team that has a combination rarely found in it area of operations; technical capacity, operational excellence and exceptional customer service. These are dedicated human resources and because of the uniqueness of the combination of these qualities, the resources are not particularly shared outside the team to help guide against radical infiltrations in their ideas of operations.
ESCAD has the following solutions categories;
– Total solution build (Novell application development)
– Solution Cloning (Developing replicas)
– Open-source functionality extension
– Solution Installations
– Solutions configurations
– Solutions integration
– Solutions Vendor/OEM management
– Solutions tickets resolutions
– User license consulting
– Enterprise solution implementation
– Solutions training/facilitating
– ERP Integrator
– Business-User-Software Requirements Analysis (BNA, UNA, SNA)
– Enterprise Solution Consulting
Do not limit your software acquisition decisions to guess work. Let eLux Intel match your requirements with best fit solutions so you can concentrate on your core competences.
Authorized Repair and Warranty Services
ELUX Intel is partnering with renowned OEMs to bring authorized repairs closer to their customers. We have experienced and well trained engineers with general and specific knowledge is the act of restoring devices to full functionality. For them, repairs are an art and not a profession.
We currently service the following OEMs and the list is growing;
– Hand Held Devices
• Galaxy Series
• Z series (Fold Series and Flip Series)
• A Series
• Note Series
• Tab Series
• J Series
• E Series
• M series
– Tecno electronics
– Infinix electronics
– iTel
– Syinix
– Oraimo
Our core activities in delivering exceptional aftersales service to the customers of our OEM partners includes but not limited to;
- Physical service center management
- Virtual service center management
- After sales activities data modelling
- OEM after sales obligation management
- Customer after sales usage management
- After sales value chain vendor management
- End-to-end and last-mile customer service logistics management
For your premium service request needs, visit our virtual or physical platforms to experience the most convenient way to get your devices repaired/serviced and placed back in your hands;
Lagos Center
Brasas’r Places
Samsung Service Center (Shop 1FL052)
69, Admiralty way, Lekki phase 1,
Beside Ebano Stores, Lagos
Port Harcourt Center
Mina Morris Place
Samsung Customer Service Center
86/88 Olu Obasanjo road,
Opposite Access Bank, PH
Heating Ventilation and Air Conditioning Services (HVAC)
This is one of the newer services in our solutions offerings. Our surveys have revealed that considerable players in this industry do not render quality service or do justice to the immense potential capacity of this service. The main reason for this is the modularization of the service and the lack of rounded technical skill sets in the sector.
To this end ELUX is working with internationally known brands for support, training and largely mentorship is re-creating the success they have enjoyed in the sector in our own immediate environment. We have achieved some success in our strategy but our checkboxes are not completly ticked yet.
The unit is currently divided into;
- HVAC consulting services
- HVAC designs and conceptualization
- HVAC industrial solution implementation (Central unit implementation)
- HVAC modular installations (Standalone split units, window and ceiling cassette units)
- HVAC Maintenance (Scheduled Service Maintenance and After sales service maintenance contracts)
- HVAC Chiller systems and cold room solutions
Customer’s ultimate needs are largely similar; they want an environment that presents the right temperature per time to meet their immediate needs. The requirement necessary to achieve this left to the experts. That is where eLux HVAC comes in.
eLuxConnect
ELUX Intel Warranty Service Web Application
- Would you rather order Authorized warranty services?
- Would you rather have your devices repaired at your convenience?
- Are you too busy to stop by an authorized service center?
- Do you sometimes wish the repair process of your device can be semi-automated?
- Do you sometimes find the terms surrounding warranty obligations contracts confusing?
eLux CONNECT addresses ALL these and more. Click on the link to start enjoying seamless authorized warranty and repair services from our partners
…your partner brand
Lagos Center
Brasas’r PlacesSamsung Service Center (Shop 1FL052) 69, Admiralty way, Lekki phase 1,
Beside Ebano Stores, Lagos
Port Harcourt Center
Mina Morris PlaceSamsung Customer Service Center
86/88 Olu Obasanjo road,
Opposite Access Bank, PH