"We have over time, perfected our solution designs to consider our host environments and other local factors necessary for a rounded customer experience. "
Our History
eLux Intel limited was incorporated in 2012 having satisfied the requirements of a limited liability company. Since its inception the company has always strived to be exemplary in delivering quality service to its customers. This very deliberate base attitude has since seen us not just keep our customers but also rely on them to give us positive referrals for new opportunities.
We started as a project solutions company. Our preferred projects at the time were projects in software development, surveillance, access control, fire alarms and home power solutions. As we gained more insight of our customers, the market and the opportunities, we started putting our experience to bear by taking up more enterprise scale projects in the same area of service delivery. It was not long before we were able to demonstrate to corporate bodies that we possessed the capacity to help maximize the optimization of their operations with our need based tailored made solutions. As soon as our customers entrusted us with the opportunities we sought, we ensured we delivered to expectations at the very least.
Our first major corporate project after our repositioning for enterprise solutions, came in the first quarter of 2015. The solution required providing surveillance for our client with 5 offices in different states of Nigeria. The project eventually saw us installing over 350 IP based surveillance cameras and setup an operational monitoring control room at the customer’s head office. The solution was commissioned at the fourth quarter of 2015 and has been running with minimal intervention since then. The solution is estimated to have saved our client over 420 million naira as at 2021. We continue to maintain this solution for the client and suggest innovations available in the industry to increase the efficiency and efficacy of the solution periodically.
Other service solutions that we have scaled up and come to master based on industry requirements include;
Enterprise Solution Consultancy and Application Development (ESCAD)
The aspect of the business that deals with software solution development, deployment, implementations and continuous improvement. This also involves software support, licensing consulting, troubleshooting, software/information backups, information retrieval, information restoration and application optimization
Power Solutions
Within this business vertical we design and implement power solutions for corporate customers to household needs. Our capacity includes smart and monitoring solutions for other power installations, green environmental friendly solutions and general alternative power solutions to the public power supply. From solar solutions to battery backups to other hybrid modular power solutions used in optimal combinations to produce efficient solutions, eLux intel has the capacity to match need with budget.
Life and property assurance services
This is one of our frequently serviced solutions. Assets replacement and even unscheduled maintenance can prove to be very expensive. All discerning owners would agree that asset protection is very vital. Our surveillance, access control and fire alarm solutions are not only state of the art, but are fit for purpose as well. With designs that are specifically channeled to the customer’s current and future needs. From AI backed CCTVs to biometric backed access control to predictive fire alarm systems, eLux spares no details to ensure our solutions show up for our clients at the point of their needs.
Authorized Warranty Services Solutions
With our partnership with OEMs, we can guaranty the right procedure for device repairs and even more importantly the right spare parts. The managers of this service have over a decade long of experience in both device functionality restoration and customer service. These are two more important considerations when delivering authorized warranty services. From large consumer electronics to office devices to the miniature hand held devices, call us to ensure you continue to get the full functionality of your devices even after such devices have gone through an episode or multiple episodes of repairs.
Heating, Ventilation and Air Conditioning Services (HVAC)
In partnership with OEMs and armed with their specifications, we carry out installations, scheduled and preventive maintenance of air conditioning units. We are working to ensure we can partner with all the renowned brands currently retailing products within Nigeria. In addition, we design, install and maintain central units for both private and corporate customers. We believe that the cooling system of a property should be planned alongside the conceptualization of the building. This has the potential of ensuring the solution achieves above 98% efficiency. However, if this is not the case our solution still benchmarks at 95% efficiency.
Our HVAC unit is currently our latest business vertical. The vision for the service is to ensure that we are the go organization in Nigeria for HVAC services. We are positioning to manage ALL projects within the HVAC space irrespective of the scale or scope, financial requirements and technical requirements. The journey to realize this lofty dream has already started with the signing of partnership agreements with 2 very renowned OEMs within the HVAC space. Our Target is to be able to present at least 3 OEM categories based on the 3 internal budget categories that we rank customer in the sector. We should have a solution that meets both your needs and your pockets.
Our Drive
eLux Intel is very customer focused, customer service centric and stakeholder sensitive. At the core of this also is an uncompromising hunger for professionalism. We are very deliberate in ensuring we satisfy our customers at all levels. This has been front burner for us and we ascribe the successes achieved so far to this. Strategically also we cherish and leverage on productive collaborations and partnerships. We like referring to the entities behind these collaborations and partnerships as stakeholders. As a result of this, we believe and continue to have stakeholder conversations to ensure we can deliver better solutions and maintain not only industry acceptable standards but the standards we have set for ourselves as well.
Mission
eLux Intel limited is a solution company with simplified ideas that stretch and unravel the common views surrounding a complex situation. We are poised to bridge the gap between the complexities behind the technological needs of our customers and the simplicity of the solutions provided to meet these needs while in full consciousness of the needs of the environmental.
Vision
To consistently demonstrate our passion to truly give value to our customers and other stakeholders with a positive rating from ALL interest groups and a referral percentage of above 99% from all solution beneficiary engagements.
…your partner brand
Lagos Center
Brasas’r PlacesSamsung Service Center (Shop 1FL052) 69, Admiralty way, Lekki phase 1,
Beside Ebano Stores, Lagos
Port Harcourt Center
Mina Morris PlaceSamsung Customer Service Center
86/88 Olu Obasanjo road,
Opposite Access Bank, PH